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UNDER THE FOLLOWING CONDITIONS, YELLOW ZEBU WILL PROVIDE HIGH SATISFACTION RETURN SERVICE.

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EXCHANGES (IF APPLICABLE)

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WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT SALE@YELLOWZEBU.COM

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YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE

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NON-REFUNDABLE.

IF YOU ARE SHIPPING AN ITEM OVER $50, PLEASE CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.

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NOTE : IF THE PACKAGING OR PRODUCT HAS BEEN DAMAGED, PLEASE DO NOT SEND IT TO US. THERE WILL BE EXTRA CHARGE FOR RE-SHIPPING THE ITEMS.

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ELIGIBLE ITEMS MAY BE RETURNED OR EXCHANGED. RETURNS MUST BE RETURNED WITHIN 15 DAYS OF THE SHIP DATE RECEIVED. RETURNED ITEMS MUST BE IN ORIGINAL CONDITION, UNWORN, AND UNWASHED & ALL TAGS ATTACHED IN ORIGINAL PACKAGING.

HAVE ANY QUESTIONS?

PLEASE CONTACT OUR CUSTOMER SERVICE.

EMAIL : CUSTOMERSUPPORT@YELLOWZEBU.COM

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REFUNDS (IF APPLICABLE)

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN 5-10 BUSINESS DAYS.

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